JokeLoad.com - - Tech Support: "Hello. Tech Support; may I help you?" "Yes, well, I'm having trouble with WordPerfect." "What sort of trouble?" "Well, I was just typing along, and all of a sudden the words went away." "Went away?" "They disappeared." "Hmm. So what does your screen look like now?" "Nothing." "Nothing?" "It's blank; it won't accept anything when I type." "Are you still in WordPerfect, or did you get out?" "How do I tell?" [Uh-oh. Well, let's give it a try anyway.] "Can you see the C:\ prompt on the screen?" "What's a sea-prompt?" [Uh-huh, thought so. Let's try a different tack.] "Never mind. Can you move the cursor around on the screen?" "There isn't any cursor: I told you, it won't accept anything I type." [Ah--at least s/he knows what a cursor is. Sounds like a hardware problem. I wonder if s/he's kicked out his/her monitor's power plug.] "Does your monitor have a power indicator?" "What's a monitor?" "It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?" "I don't know." "Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?" [sound of rustling and jostling] [muffled] "Yes, I think so." "Great! Follow the cord to the plug, and tell me if it's plugged into the wall." [pause] "Yes, it is." [Hmm. Well, that's interesting. I doubt s/he would have accidentally turned it off, and I don't want to sen

Tech Support: "Hello. Tech Support; may I help you?" "Yes, well, I'm having trouble with WordPerfect." "What sort of trouble?" "Well, I was just typing along, and all of a sudden the words went away." "Went away?" "They disappeared." "Hmm. So what does your screen look like now?" "Nothing." "Nothing?" "It's blank; it won't accept anything when I type." "Are you still in WordPerfect, or did you get out?" "How do I tell?" [Uh-oh. Well, let's give it a try anyway.] "Can you see the C:\ prompt on the screen?" "What's a sea-prompt?" [Uh-huh, thought so. Let's try a different tack.] "Never mind. Can you move the cursor around on the screen?" "There isn't any cursor: I told you, it won't accept anything I type." [Ah--at least s/he knows what a cursor is. Sounds like a hardware problem. I wonder if s/he's kicked out his/her monitor's power plug.] "Does your monitor have a power indicator?" "What's a monitor?" "It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?" "I don't know." "Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?" [sound of rustling and jostling] [muffled] "Yes, I think so." "Great! Follow the cord to the plug, and tell me if it's plugged into the wall." [pause] "Yes, it is." [Hmm. Well, that's interesting. I doubt s/he would have accidentally turned it off, and I don't want to sen